Customer Perspective: Access Review from Hours to Minutes

Recently our customer Cricket Communications joined us on a webcast to share their path to automated identity and access governance. Cricket is a wireless services provider in the US, operating in 35 states with over 5.7 million customers. Their internal growth combined with complex regulatory challenges required a better solution to handle access requests, reviews, and overall controls. Continue reading

Provisioning Ain’t What It Used To Be

I’m sure they meant well. IdM vendors had the right intention when provisioning systems were created roughly 15 years ago. The idea was to help IT automate IT activities; things like user account creation, change management, change request, and role-base provisioning to name a few.

Intentions are well and good, but what they ended up with is another thing entirely. For the most part, traditional provisioning systems have not achieved their intended goals and have actually managed to condition IT professionals to accept that things aren’t going to get any better. Continue reading

Three Quick Tips for a Smooth Identity and Access Implementation

There are lots of things that can go wrong with an IT implementation of any sort. I don’t think anyone would question this. This is especially true for identity and access related implementations, which rely on active client side participation throughout the process. Not just participation from IT, but also line of business since many of the workflows and decisions are dependent on their knowledge of business processes. Continue reading

Customer Perspective: Automating Access Certification in 17 Days

One of the most desired results from any identity or access related project is rapid time to value. Historically, organizations have been subjected to lengthy deployments and never ending process reviews, tying up too many full time employees to make the project financially viable. This customer use perspective will show you how we are breaking the mold.

During our most recent webcast, we were joined by one of our newer customers, Friends Life. Friends Life is the 5th largest UK based life and insurance company. They have 6,000 users and 20 critical applications identified as part of their rollout of user access controls. Continue reading

Good Advice: Emphasize the Business Value to Obtain Buy-In for Security Investments

Interesting, short interview about this topic in Healthcare Info Security.  Although the discussion has a heavy emphasis on encryption, managing appropriate access is an equally important part of an organization’s overall security profile.